Horizon Auto Center becomes area’s first AAA-approved repair center

Horizon Auto Center is Rockwall is one of the County’s largest auto repair centers.

Now they have added proof to their claim that they are the County’s best auto repair center.

Horizon just received the prestigious “AAA-approved” award from the American Automobile Association. It is the first and only auto repair center between Greenville and Garland to have earned such a distinction.

Horizon had to pass some pretty stringent business and ethical standards to get it, too, according to Service Manager Cliff Payne.

To qualify, he said a repair center must perform quality maintenance and repairs, employ ASE-certified mechanics, properly fix and guarantee repairs for at least 12 months or 12,000 miles, and offer a complimentary 38-point maintenance inspection upon request. 

In addition, Payne said several hundred customers are polled with a quality and satisfaction survey by an independent company.

“We are very pleased to announce that Horizon Auto Center has been named as Rockwall County’s only AAA-approved auto repair facility,” said Payne. 

 ”Now, you can use your AAA Roadside Assistance program to have your car towed for repairs to Horizon Auto Center.” 

“Meeting the requirements for AAA is an involved and meaningful.  To qualify, a repair facility has to be staffed by qualified technicians, have the proper equipment for diagnosing and repair of all common and unique problems, plus have a solid reputation in the community for honesty and longevity.”

“We are proud of our reputation and our customer service capabilities.  However, most of all, we are grateful to our loyal customer base, without whose support and faithful patronage, we would not have the opportunity of achieve this recognition,” he added.

In business for seven years at the same location, the nine-bay service center started by specializing in maintaining and repairing luxury foreign cars, including BMW, Jaquar, Lexus, Mercedes- Benz and Porsche.  The business quickly evolved into a full service repair facility for all makes and models. 

“Full service includes all functions from oil changes, to air conditioning, to tires, to all types of electrical and mechanical repairs and scheduled maintenance to tire.  It is a complete “one-stop” auto service facility,” said Payne.

Payne said the business sees an average of  20-25 customers per day and over 2,000 per year

Horizon Auto Center is located at 5335 Horizon Rd, just South of Presbyterian Hospital. 

For more information, call 469-698-8585 or visit www.horizonautocenter.com.

The website contains a section for discounts and coupons, as well as a wide variety of educational information about auto service and repair.